Terms of Service

1. About these terms

These terms govern your use of codebridgelab.com and, alongside a signed statement of work, the engagements codebridgelab delivers. "codebridgelab", "we" or "us" means codebridgelab, R. do Lima 42, 4200-222 Porto, Portugal. "You" means the visitor to this website or the client entering into an engagement with us. By using this website, or by signing a statement of work with us, you accept these terms.

2. Website use

You may browse this website and use the enquiry form to contact us. You agree not to misuse the site — including attempting to disrupt it, scrape it at scale, or submit false or malicious information through its forms. Content on this site (text, design, code and the codebridgelab mark) belongs to codebridgelab or its licensors and may not be reproduced without permission, other than for your own reference in evaluating our services.

3. Our services

We deliver software engagement work — custom software development, web application development, mobile app development, product and UX/UI design, MVP and startup product development, team augmentation, and software maintenance, support and modernization — as described on our service pages. The specific scope, deliverables, price and timeline for any engagement are set out in a written statement of work ("SOW") or estimate, which forms part of the contract between us alongside these terms.

4. Quotes and estimates

Prices shown on this website are indicative and non-contractual — a starting point for a written estimate, not a binding quote. A written, fixed-scope estimate issued to you is valid for 30 days from its date unless stated otherwise. An engagement begins once you accept that estimate in writing, sign the SOW, and pay the agreed deposit; work and team allocation start only then.

5. Scope changes

If you want to add, remove or materially change agreed deliverables, we'll document that as a written change request with a revised estimate for the affected work. We won't proceed with a scope change, or bill for one, without your written agreement to the revised estimate first.

6. Intellectual property and code ownership

On completion of an engagement and receipt of payment in full for the relevant phase or deliverable, ownership of the code, designs and other work product created specifically for you transfers to you. Pre-existing tools, libraries, frameworks and internal methodologies we bring to an engagement remain ours or their original licensors', and continue to be licensed to you as needed to use, run and maintain what we built. Open-source and third-party components used in your project remain subject to their own licences, which we'll disclose to you.

7. Confidentiality

We treat information you share with us in connection with an engagement as confidential, and we'll sign a mutual non-disclosure agreement before a scoping discussion if you'd like one in place first. We don't publish client names, logos or project details without your permission — anything we describe publicly as a representative engagement is anonymised and does not identify you.

8. Warranties and limitation of liability

We provide our services with reasonable skill and care, in line with the standards described on our Work & Capabilities page. Beyond that, our services and this website are provided "as is," without warranties of any kind not expressly stated in a signed SOW. To the extent permitted by Portuguese law, our liability for any claim arising from an engagement is limited to the fees paid for the specific deliverable giving rise to the claim, and we are not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot be limited under mandatory Portuguese or EU law.

9. Cancellation and refunds

Cancellation, rescheduling, deposit and retainer-termination terms are set out in full in our Refund & Cancellation Policy, which forms part of these terms for any signed engagement.

10. Governing law and disputes

These terms, and any engagement between you and codebridgelab, are governed by Portuguese law. Any dispute that can't be resolved directly will be submitted to the exclusive jurisdiction of the courts of the Comarca do Porto, Portugal, without prejudice to any mandatory consumer-protection rights you may have under your own local law.

11. Changes to these terms

We may update these terms from time to time; the "last updated" date above reflects the current version. Material changes will be reflected on this page. For a signed, active engagement, the terms in force at the time the SOW was signed continue to apply to that engagement unless we agree a change in writing.

12. Contact

Questions about these terms: support@codebridgelab.com.